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Returns & Exchanges

Received a faulty or incorrect article?

  • Contact us on WhatsApp within 2 days of delivery to report the issue.
  • Once approved, return the eligible article within 15 days of the delivery date.
  • The article must be unworn, unused and unwashed, with original tags and packaging.
  • Damage caused after use or mishandling is excluded.

1. Contact us

Send your order number, a short explanation and clear photos of the issue to +92 330 2131234.

2. Get confirmation

BRAHVI will review your request and confirm eligibility and the return instructions on WhatsApp.

3. Send it back

Follow the confirmed return instructions. After inspection, BRAHVI will confirm the applicable resolution.

Request a return on WhatsApp
WhatsApp